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PAST SVUS AWARDS® WINNERS INCLUDE
July 30 Red Carpet Awards Gala in San Francisco

Meet Jesse Fernandez at SVUS Awards

Jesse Fernandez is a 12-year comedian, writer and producer for AJ+'s hit comedy show, Newsbroke, and teaches stand-up comedy at Google. He’s written for The Onion Inc. Network, the funniest parts of your favorite TED Talks, and eBaum’s World (yes, they’re still around). He’s been featured in 9 SF Sketchfests, presented research at The International Society For Humor Studies Conference, and he’s won the Speechless improvised powerpoint competition and the National College Comedy Competition.

Among the countless people he’s opened for as a stand-up are Maria Bamford (from Netflix’s Lady Dynamite), Andy Kindler (judge on NBC’s Last Comic Standing), Mary Lynn Rajskub (from Fox’s 24), and even Steve-O (you know what he’s from).

 
2018 Winners
Startup of the Year
 
Startup of the Year - EMEA (Europe, Middle-East and Africa) | Formed 2015
Gold Winner
Water.io | Region: EMEA (Europe, Middle-East and Africa) | (Ness Ziona, Israel | 1 - 10 Employees | Consumer Products and Services) formed June 2015 | Water.io turns almost any package to a smart one, which generates valuable data for the consumer and for the brand, creating better user experience, loyalty to one brand and growth opportunities. When brands understand their market, their production is more precise.
Silver Winner
RippleNami, Inc. (Cardiff by the Sea, CA USA | Private | 11 - 99 Employees | Cloud Computing/SaaS/Internet) formed February 2015 | RippleNami is a B2B technology company working in developing nations to solve critical problems. RippleNami developed the first blockchain and data visualization platform that consolidates big data and provides information that matters most to its users.
Bronze Winners
Intezer | Region: EMEA (Europe, Middle-East and Africa) | (Tel Aviv, Israel | Private | 11 - 99 Employees | Security Software) formed December 2015 | Intezer is replicating the concepts of the immune system into cyber security, offering enterprises unparalleled threat detection and accelerated incident response. Intezer provides a fast, in-depth understanding of any file by mapping its code DNA at the ‘gene’ level - offering the most advanced level of malware detection and analysis.
Syte | Region: EMEA (Europe, Middle-East and Africa) | (Tel Aviv, Israel | Private | 11 - 99 Employees | Cloud Computing/SaaS/Internet) formed May 2015 | Syte offers Visual Search solutions for Retailers and Publishers. Our deep learning algorithm allows users to upload a photo and search retailers' inventory to find visually exact or similar items. Our algorithm also allows publishers to monetize any photo on their website by linking visually similar, shoppable items.
 
Startup of the Year - EMEA (Europe, Middle-East and Africa) | Formed 2016
Gold Winner
MotionsCloud | Region: EMEA (Europe, Middle-East and Africa) | (Munich, Bavaria, Germany | Private | 1 - 10 Employees | Accounting, Banking, Financial, and Insurance) formed January 2016 | AI claims automation engine for property and motor insurance companies.
SIlver Winner
Bake In Space | Region: EMEA (Europe, Middle-East and Africa) | (Bremen, Germany | Private | 1 - 10 Employees | Aerospace & Defense) formed October 2016 | Bake In Space seeks to address the scientific and technical challenges relating to the production of fresh food in space in order to improve the wellbeing and comfort of humans travelling beyond Low Earth Orbit.
 
Startup of the Year - EMEA (Europe, Middle-East and Africa) | Formed 2017
Gold Winner
Tancream Ltd. (York, North Yorkshire, United Kingdom | Private | 1 - 10 Employees | Healthcare, Pharmaceuticals, Biotech, Health Products & Services) formed May 2017 | Tancream Ltd are responsible for the creation and sales to both business and end user of a unique suncare product named after the company "Tancream" contains SPF 50 with 5*UVA protection, with self-tan element, high grade moisturizer and anti-ageing properties. Fighting against skin cancer and protecting from the sun.
 
Startup of the Year - USA | Formed 2014
Gold Winner
Solebit (San Francisco, CA USA | Private | 11 - 99 Employees | Security Software) formed December 2014
Silver Winner
Namogoo (Ra'anana, HaMerkaz, Israel | 11 - 99 Employees | Others - E-Commerce Technology) formed December 2014 | Namogoo is pioneering the market of Customer Hijacking Prevention. Namogoo’s disruptive technology identifies and blocks unauthorized ads injected into consumer web sessions that divert customers to competitor offerings, hurting conversion rates and damaging brand equity.
Bronze Winners
BackBox (Lenexa, KS USA | Private | 11 - 99 Employees | Security Software) formed January 2014 | BackBox is the leading provider of Intelligent Automation for all Network and Security devices. BackBox provides the ability to schedule automated backup and storing of device configurations, single-click recovery, real-time inventory management, custom task automation, and pre-emptive health checks for all your critical devices on the network.
ZeroStack, Inc. | Region: USA | (Mountain View, CA USA | Private | 11 - 99 Employees | Cloud Computing/SaaS/Internet) formed August 2014 | ZeroStack makes an on-premises cloud platform for enterprises, MSPs, and hosting providers. ZeroStack's Self-Driving Cloud Platform brings the simplicity of Amazon Web Services to private companies at a fraction of the cost. Leveraging AI and machine learning techniques, ZeroStack offers a SAAS-based portal with a 'cloud brain' that automates provisioning, operations, and upgrades, thereby slashing the cost of cloud operations by up to 90 percent. 
 
Startup of the Year - USA | Formed 2015
Gold Winner
humanpredictions (Chicago, IL USA | Private | 1 - 10 Employees | Information Technology Software) formed October 2015
Silver Winner
Bump Boxes (Peoria, IL USA | Private | 11 - 99 Employees | Retail) formed April 2015 | Bump Boxes is a monthly pregnancy subscription box tailored to mom's due date - each box contains full sized safe and healthy products carefully selected to make mom's life easier! All items are tested and approved by real moms, which means she doesn't have to go through hundreds of ingredients!
Bronze Winner
Audioburst (Palo Alto, CA, USA | Private | 11 - 99 Employees | Engineering and Technology) formed June 2015 | Audioburst is an AI-based Voice Search platform that connects audio content and users. Audioburst is building the world’s largest growing library. Every day, our platform understands, segments and indexes millions of minutes of content from top radio stations and podcasts and make it accessible to consumers across platforms and devices.
 
Startup of the Year - USA | Formed 2016
Gold Winner
RoboCyberWall, Inc. (Houston, TX USA | Private | 1 - 10 Employees | Security Software) formed February 2016
Silver Winner
XM Cyber (Herzlyia, Israel | Private | 11 - 99 Employees | Security Software) formed April 2016
 
Startup of the Year - USA | Formed 2017
Gold Winner
Formativ Health (New York, NY USA | Private | 100 - 499 Employees | Healthcare, Pharmaceuticals, Biotech, Health Products & Services) formed January 2017 | Patient engagement technologies are quickly moving toward healthcare’s forefront. Formativ saw writing on the wall when it launched in early 2017. Formativ is a pioneer in helping health systems/physician practices find that delicate balance between combining technology and human capital to care for patients and elevate their experiences. 
Silver Winner
Tally Energy Services (Houston, TX USA | Private | 11 - 99 Employees | Energy & Utilities) formed February 2017
Bronze Winner
GATE Cyber Technology (Atlanta, GA USA | Private | 1 - 10 Employees | Security Software) formed October 2017 | Introducing a breakthrough security innovation : Graphic Access Tabular Entry [ GATE ], an interception-resistant authentication system. The GATE system uses tokens to let user enter user pins from passcode, each token has several symbols, some randomly selected user pins are included in these symbols. It increases password strength exponentially.
 
Startup of the Year - Asia-Pacific
Gold Winner
Community Policing (Gurgaon, Haryana, India | Private | 1 - 10 Employees | Advertising, Marketing, & Public Relations) formed April 2014
 
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Congratulations to all the 2018 winners
 
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Executive of the Year
Gold Winner
Brock Berry, Chief Executive Officer | Region: USA | @ AdCellerant (Denver, CO USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) AdCellerant, it's business model, and the company's vision has delivered one of the fastest growing companies in America. Brock Berry defined this with his team providing and executable plan.
Silver Winner
Devender Reddy Aerrabolu, Founder and CEO @ Tek Leaders Inc. | Region: USA | (Plano, TX USA | Private | 100 - 499 Employees | Information Technology Services) Securing large customers; added 10 Fortune 500 customers and 150 SMB clients by year-end; expanded team to service these customers. Every month, between May and year-end, added on average 10 new IT professionals. More than doubled employee count from 90 in 2016 to 200 employees at 2017 year-end.
Bronze Winner
Stephen Finnegan, General Manager | Region: USA | @ Makers Nutrition (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing) Steve has the utmost professionalism, serving as a prime model for all Makers Nutrition managers to follow. He approaches each and every task, dilemma, and complication with a virtuous amount of patience and thought.
 
Management Team of the Year
Gold Winner
Stephen Finnegan, General Manager | Region: USA | @ Makers Nutrition (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing) Members of the Team: Stephen Finnegan, Chris Zecha, Pat Gillespie
 
Executive of the Year (Woman)
Gold Winner
Carolyn Sparano, General Manager | Region: USA | @ Oracle + Bronto (Durham, NC USA | Public | 100 - 499 Employees | Advertising, Marketing, & Public Relations) An active mentor of other women, championing the new US and UK chapters of an internal leadership program designed for women, and participating in local programs such as “Durham Women Take No Bull.” She introduced new “quarterly all hands” meetings and “Chat & Chew” sessions to better connect employees across the globe and incorporate their best ideas.
 
Best Entrepreneur or Founder (Woman) 
Gold Winner
Shagun Malhotra, CEO and Founder | Region: USA | @ SkyStem (New York, NY USA | Private | 11 - 99 Employees | Information Technology Software) Lead SkyStem’s steady growth and created an environment for SkyStem’s software, ART, to be recognized within the industry 
Silver Winner
Poonam Jain, Director | Region: Canada | @ International Star Assistance Private Limited (New Delhi, Delhi, India | Private | 1 - 10 Employees | Others - Medical Evacuation)
 
Most Innovative Executive of the Year
Gold Winner
Michael Hardy, Chief Executive Officer | Region: USA | @ TOPS Software, LLC (Clearwater, FL USA | Public | 11 - 99 Employees | Accounting, Banking, Financial, and Insurance) Mike is an innovator, and sometimes uses unconventional strategy to better the company--slowing down the sales process was risky, but worthwhile for the sake of stronger, albeit fewer, sales and consistent customer retention.
 
Fastest Growing Companies
 
Customer Growth of the Year 
Gold Winner
Shenzhen Cloudpoint Technology Co., Ltd | Region: Asia-Pacific | (Guangzhou, Guangdong, China | Private | 11 - 99 Employees | Information Technology Hardware) | Growth 182.13%
Silver Winner
V Digital Services | Region: USA | (Phoenix, AZ USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) | Growth 122.30%
 
Partners and Distribution Growth of the Year 
Gold Winner
Swyft Inc. | Region: USA | (San Francisco, CA USA | Private | 11 - 99 Employees | Retail) | Growth 1400.00%
Silver Winner
Shenzhen Cloudpoint Technology Co., Ltd | Region: Asia-Pacific | (Guangzhou, Guangdong, China | Private | 11 - 99 Employees | Information Technology Hardware) | Growth 444.12%
Bronze Winner
AdCellerant | Region: USA | (Denver, CO USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) | Growth 59.34%
 
Jobs Growth of the Year 
Gold Winners
V Digital Services | Region: USA | (Phoenix, AZ USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) | Growth 29.79%
Silver Winner
Advance Financial | Region: USA | (Nashville, TN USA | Private | 500 - 2,499 Employees | Accounting, Banking, Financial, and Insurance) | Growth 26.72%
Bronze Winner
WorkWave | Region: USA | (Holmdel, NJ USA | Private | 100 - 499 Employees | Cloud Computing/SaaS/Internet) | Growth 5.41%
 
Products and Services Growth of the Year 
Gold Winner
Makers Nutrition | Region: USA | (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing) | Growth 344.44%
 
Profits Growth of the Year 
Gold Winner
FNB Merchants | Region: USA | (Nashville, TN USA | Private | 1 - 10 Employees | Security Software) | Growth 81.56%
 
Revenue per Employee growth of the Year 
Gold Winner
FNB Merchants | Region: USA | (Nashville, TN USA | Private | 1 - 10 Employees | Security Software) | Growth 45.05%
 
Sales Revenue Growth of the Year - USA | 11 - 99 Employees
Gold Winner
Makers Nutrition | Region: USA | (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing) | Growth 93.80%
Silver Winner
AdCellerant | Region: USA | (Denver, CO USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) | Growth 59.28%
Bronze Winner
V Digital Services | Region: USA | (Phoenix, AZ USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) | Growth 33.78%
 
Sales Revenue Growth of the Year - USA | 100 - 499 Employees
Gold Winner
IGEL North America | Region: USA | (San Francisco, CA USA | Private | 100 - 499 Employees | Information Technology Software) Growth 41.56%
Silver Winner
WorkWave | Region: USA | (Holmdel, NJ USA | Private | 100 - 499 Employees | Cloud Computing/SaaS/Internet) | Growth 18.18%
Bronze Winner
The Vertex Companies, Inc. | Region: USA | (Weymouth, MA USA | Private | 100 - 499 Employees | Others - Construction, Environmental, Engineering) | Growth 3%
 
Sales Revenue Growth of the Year - USA | 500 - 2,499 Employees
Gold Winner
Rimini Street, Inc. | Region: USA | (Las Vegas, NV USA | Public | 500 - 2,499 Employees | Others - Enterprise software support services) Growth 32.71%
Silver Winner
SE2, LLC | Region: USA | (Topeka, KS USA | Private | 500 - 2,499 Employees | Business Products and Services) | Growth 9.41%
 
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Apps - EMEA (Europe, Middle-East and Africa)
Gold Winner
Deutsche Telekom Services Europe GmbH (Cologne, North Rhine-Westphalia, Germany | Private | 2,500 or more Employees | Telecommunications) for Clock-in-App
 
Apps - USA
Gold Winner
AgileCraft (Georgetown, TX USA | Private | 11 - 99 Employees | Cloud Computing/SaaS/Internet) for AgileCraft 10.x
 
Live Events - Consumer Event
Gold Winner
TOPS Software, LLC | Region: USA | (Clearwater, FL USA | Public | 11 - 99 Employees | Accounting, Banking, Financial, and Insurance) for The CAMfire Conference | Inspired by conferences like Dreamforce and Inbound that have transcended the user conference and become industry-wide, TOPS Software created the CAMfire Conference to combine all the best elements of a user conference while simultaneously serving the community association management (CAM) industry as a whole. 
 
Websites - Best Home Page
Gold Winner
Makers Nutrition | Region: USA | (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing)
 
Websites - Best Overall Web Design
Gold Winner
Makers Nutrition | Region: USA | (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing)
 
Artificial Intelligence - Machine Learning
Gold Winner
Foghorn Systems | Region: USA | (Mountain View, CA USA | Private | 11 - 99 Employees | Information Technology Software) for Foghorn Lightning ML v1.2
Silver Winner
Vectra | Region: USA | (San Jose, CA USA | Private | 100 - 499 Employees | Security Software) for Cognito Recall 
 
Business-to-Business Products
Gold Winner
SE2, LLC | Region: USA | (Topeka, KS USA | Private | 500 - 2,499 Employees | Accounting, Banking, Financial, and Insurance) for Digital Direct Life
Silver Winner
PRO Unlimited | Region: EMEA (Europe, Middle-East and Africa) | (London, United Kingdom | Private | 2,500 or more Employees | Others - Contigent Workforce Management Software) for Wand VMS 
Bronze Winner
Deutsche Telekom Services Europe GmbH | Region: EMEA (Europe, Middle-East and Africa) | (Cologne, North Rhine-Westphalia, Germany | Private | 2,500 or more Employees | Telecommunications) for IT-based self-service for job references
 
Information Technology/Security - Big Data
Gold Winner
Vectra (San Jose, CA USA | Private | 100 - 499 Employees | Security Software) for Cognito Recall 
 
Information Technology/Security - Identity Management
Gold Winner
IdentityForce | Region: USA | (Framingham, MA USA | Private | 11 - 99 Employees | Security Services) for Social Media Identity Monitoring Suite v1
 
Information Technology/Security - Network Security
Gold Winner
Vectra (San Jose, CA USA | Private | 100 - 499 Employees | Security Software) for Cognito Recall 
 
Information Technology/Security - Others…
Gold Winner
Deutsche Telekom Services Europe GmbH | Region: EMEA (Europe, Middle-East and Africa) | (Cologne, North Rhine-Westphalia, Germany | Private | 2,500 or more Employees | Telecommunications) for IT-based self-service for job references
 
Information Technology/Security - Security Software (New or Upgrade version)
Gold Winner
XM Cyber (Herzlyia, Israel | Private | 11 - 99 Employees | Security Software) for HaXM v1.0
 
Information Technology/Security - Security Solution for Enterprise (Large)
Gold Winner
Vectra (San Jose, CA USA | Private | 100 - 499 Employees | Security Software) for Cognito Recall 
 
Information Technology/Security - Security Solution for Service Providers
Gold Winner
Secucloud GmbH | Region: EMEA (Europe, Middle-East and Africa) | (Hamburg, Germany | Private | 100 - 499 Employees | Security Software) for ECS2 
 
Product Management/ Development Team of the Year - USA
Gold Winner
Brian Wisniewski, Global Sales Incentives Transformation, RPA Leader @ IBM (Armonk, NY USA | Public | 2,500 or more Employees | Information Technology Services) Members of the Team: Igor Bernardes de Magalhaes Silveira Borges, Luiz Guilherme Miosso Simoes, Daniel Pagetti Moran, Adam Damiano, Roberto Calzini, Emmanora Al Shazli, Sabine Holl, Mary-Ellen Mulvey, Otavio Chagas, Daniele Amancia S Fontainha, Eric Dahling, Ana Maria Gerin Mariano dos Reis, Doug Monahan
Silver Winner
Atul Dhablania, Chief Operating Officer @ SonicWall (Milpitas, CA USA | Private | 500 - 2,499 Employees | Security Software) Members of the Team: Lawrence Pingree, John Gmuender, Dmitriy Ayrapetov, and Swaroop Sayeram
 
Product Management/ Development Achievement of the Year
Gold Winner
Deutsche Telekom Services Europe GmbH | Region: EMEA (Europe, Middle-East and Africa) | (Cologne, North Rhine-Westphalia, Germany | Private | 2,500 or more Employees | Telecommunications) Achievement: IT-based self-service for job references | Key role in this achievement: Wolfgang Brnjak, Elke Pohlschmidt, Gerd Bleiniger
 
Customer Success of the Year - EMEA (Europe, Middle-East and Africa)
Gold Winner
VHR (Virtual Human Resources Group Limited) (London, United Kingdon | Private | 11 - 99 Employees | Human Resources) for UAE and European Customer Success Accelerates International Expansion.
 
Customer Success of the Year - USA
Gold Winner
Intelenet Global Services Pvt Ltd (Mumbai, Maharashtra, India | Private | 2,500 or more Employees | Business Products and Services) for Intelenet’s best in class At Home Agent contact center model
 
Public Relations Achievement of the Year - USA
Gold Winner
SonicWall (Milpitas, CA USA | Private | 500 - 2,499 Employees | Security Software) and AxiCom (Austin, TX USA | Private | 100 - 499 Employees | Advertising, Marketing, & Public Relations) Achievement: Launch of SonicWall 2018 Cyber Threat Report | People who played a key role in this Achievement: Bob Vankirk, Lindsey Lockhart, Geoff Blaine, Ken Dang, John Gordineer
 
Marketing Achievement of the Year - USA
Gold Winner
Billy Sawyer, Creative Director @ C-4 Analytics (Saugus, MA USA | Private | 100 - 499 Employees | Automotive, Transportation, Storage, and Logistics) Achievement: Our strategy leverages targeting to find in-market, car-buyers.
 
Local Office Achievement of the Year - Asia-Pacific
Gold Winner
Community Policing (Gurgaon, Haryana, India | Private | 1 - 10 Employees | Advertising, Marketing, & Public Relations) Achievement: People of all Age for Better Society
 
Local Office Achievement of the Year - USA
Gold Winner
SonoSim, Inc. | Region: USA - Headquarter/Head Office | (Santa Monica, CA USA | Private | 11 - 99 Employees | Education and Training) Achievement: Creation of a comprehensive industry curriculum for OB-GYN ultrasound training
Silver Winner
Tek Leaders Inc. | Region: USA - Headquarter/Head Office | (Plano, TX USA | Private | 100 - 499 Employees | Information Technology Services) Achievement: TekLeader’s Contributes to Local Plano/Dallas Economy Through Rapid Employee Growth
Bronze Winner
humanpredictions (Chicago, IL USA | Private | 1 - 10 Employees | Information Technology Software) Achievement: Bootstrapped company grows year after year without investment or debt
 
Company of the Year - USA
Gold Winner
Tek Leaders Inc. | Region: USA - Headquarter/Head Office | (Plano, TX USA | Private | 100 - 499 Employees | Information Technology Services) TekLeader’s Distinctive Bonus Plan Drives Growth through Recruiting/Retention; Fiercely Competes
Silver Winner
V Digital Services | Region: USA | (Phoenix, AZ USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) A top digital marketing agency
 
International Business Team of the Year - EMEA (Europe, Middle-East and Africa)
Gold Winner
Jaye Connolly-LaBelle, Chairman & CEO @ RippleNami, Inc. (Cardiff by the Sea, CA USA | Private | 11 - 99 Employees | Cloud Computing/SaaS/Internet) Members of the Team: Phil Gahn, Amy Johnson, Kendra Berger, Kyalo Muambi, Jero Yegon, Faruk Awadh, Jewel Zolman, Rich Hinrichs, Mike Zheng, Andrew Spears, Marty Smith
 
International Business Team of the Year - USA
Gold Winner
Ian Hopkin, Global SW Delivery Services Leader @ IBM (Global Team, Headquartered in USA | Public | 2,500 or more Employees | Information Technology Services) Members of the Team: Lionel Jones, Kevin Gaffey, Lisa Xiong, Liz Reagan, DeLana Wills, Abbie Yuan, Amber Zhang, Molly Walters, Glenn Wade, Nancy Lezon, Elyn Lin, Paula Murley, Scott Van deusen, Kenny Kong, Hugo Cai, Nancy Bedore, Govert Koetsier, Helle Lauridsen
Silver Winner
Karri Lough, Client Services Director @ Intelenet Global Services Pvt Ltd (Fort Wayne, IN USA; Campbellsville, KY USA | Private | 2,500 or more Employees | Hospitality, Travel, Recreation, and Leisure) Members of the Team include: Jodi Sutter, Client Services Manager; David LeShore, Client Services Manager
 
Customer Service Executive of the Year
Gold Winner
Craig Mackereth, Group Vice President of Global Support @ Rimini Street, Inc. | Region: USA | (Las Vegas, NV USA | Public | 500 - 2,499 Employees | Others - Enterprise software support services) Craig’s implementation of process improvements in 2017 to increase productivity for engineers around the world to solve complex issues for clients, 24x7x365
 
Customer Service Team of the Year
Gold Winner
Adam Shaffner, Senior Vice President @ AdCellerant | Region: USA | (Denver, CO USA | Private | 11 - 99 Employees | Advertising, Marketing, & Public Relations) Members of the Team: Melissa Sheehan, Galen Kerr, Chris, VanZandt, Fatima Manning, Caitlin Logue, and Elizabeth Guggemos
Silver Winner
Jennifer Stein, Head of Customer Service | Region: USA | @ SkyStem (New York, NY USA | Private | 11 - 99 Employees | Information Technology Software) Members of the Team: Jennifer Stein
Bronze Winners
Andrea Dervin, Administrative Assistant | Region: USA | @ Makers Nutrition (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing) Members of the Team: Andrea Dervin, Jillian Musumarra, Melissa Rodriguez
Meloney Graham, Vice President of Global EBS Service Delivery @ Rimini Street, Inc. | Region: USA | (Las Vegas, NV USA | Public | 500 - 2,499 Employees | Others - Enterprise software support services) Since the Company’s inception, client service has been the number one priority at Rimini Street. In 2017, Rimini Street’s Oracle Global Support department exceeded the Company’s client satisfaction target and response ratings by providing premium software support for Oracle clients. 
 
Customer Service Department of the Year
Gold Winner
Brian Slepko, SVP, Global Service Delivery @ Rimini Street, Inc. | Region: USA | (Las Vegas, NV USA | Public | 500 - 2,499 Employees | Others - Enterprise software support services) Achieved overall client satisfaction rating of 4.8 out of 5.0 (with 5.0 being “excellent”); reached 41% response rate on client surveys - well over the industry average 
 
Customer Service Achievement of the Year - USA
Gold Winners
Intelenet Global Services Pvt Ltd (Campbellsville, KY USA | Private | 2,500 or more Employees | Business Products and Services) Achievement: Going the Extra Mile in delivering Best-in-Class Customer Service
Team ESA / Mary Reynolds, Client Services Manager @ Intelenet Global Services Pvt Ltd (Campbellsville, KY USA | Private | 2,500 or more Employees | Hospitality, Travel, Recreation, and Leisure) Achievement: Exceptional Service generates growth, Team ESA is a great example
 
Support Team of the Year - Asia-Pacific
Gold Winner
Hiroshi Miyagi, Director, Q2C Operations Japan |Region: Asia-Pacific | @ IBM (Osaka, Japan | Public | 2,500 or more Employees | Information Technology Services) Members of the Team: Rumiko Hata, Masanobu Shikama, Tomoko Maki, Fumiko Yoshida, Noriyuki Mori, Yasuyo Urushibara, Mayumi Yoshimura, Noriko Kobayashi, Naoki Sakurai
 
Support Team of the Year - USA
Gold Winner
Dan Bakley, Senior Manager, Technical Support | Region: USA | @ Oracle + Bronto (Durham, NC USA | Public | 100 - 499 Employees | Advertising, Marketing, & Public Relations) Members of the Team: Dan Coda, Mike Gibbs, Takiya Brown, Micah Berman, Lucas Wentworth, Ashley Hennings, Dillon Burgess, Steven Diaz, Brandon Leverenz, Rachel Humble, Sydney Lou, Bryan Cramble, Tiffany Rice, Demarcus Lloyd, Michael Cordes, Ramon Urenia, Jesse Horner, Mark Murphy, Kevin O'Mara, Fred Schofield
Silver Winner
Niels Klejstrup, Vice President, Enterprise Services: Global AR Cash Management and Accelerate Transition @ IBM (Armonk, NY USA | Public | 2,500 or more Employees | Information Technology Services) Members of the Team: Niels Klejstrup, Adriana Mariela garay, Marie-Noelle Régien-Leca, Kaitlin Fitzgerald, James Tough, Katarina Nielsen, Juan Candelario, Erica Carnovale, Nanci Taylor, Grace Forster, Nicoletta Perego
 
Support Department of the Year
Gold Winner
Teri Perez, Client Services Manager | Region: USA | @ TOPS Software, LLC (Clearwater, FL USA | Public | 11 - 99 Employees | Accounting, Banking, Financial, and Insurance) New legacy knowledge base offered to clients, public access
 
Support Achievement of the Year
Gold Winner
Erich Dahling, James West, Esther Alston, Elaine Branagh, Jamel Hobson - IBM Global Sales Incentives Team @ IBM (Armonk, NY USA | Public | 2,500 or more Employees | Information Technology Services) Achievement: Ask Watson cognitive chatbot that provides dialogue and conversational interactions
 
Human Resources Executive of the Year
Gold Winner
Rosa Ciaccio, Human Resources Director | Region: USA | @ Makers Nutrition (Hauppauge, NY USA | Private | 11 - 99 Employees | Manufacturing) Hiring the best talent, managing payroll, handling administrative tasks, and ensuring a safe and pleasant workplace are all duties Rosa Ciaccio has mastered. 
 
Human Resources Achievement of the Year 
Gold Winner
Deutsche Telekom Services Europe GmbH | Region: EMEA (Europe, Middle-East and Africa) | (Cologne, North Rhine-Westphalia, Germany | Private | 2,500 or more Employees | Telecommunications) Achievement: IT-based self-service for job references | Key role in this achievement: Wolfgang Brnjak, Elke Pohlschmidt, Gerd Bleiniger
 
Milestone of the Year
Gold Winner
WorkWave | Region: USA | (Holmdel, NJ USA | Private | 100 - 499 Employees | Cloud Computing/SaaS/Internet) Milestone: WorkWave Acquires Cube Six, Inc., the Provider of ServMan Software
Silver Winner
Dyson Group of Companies | Region: Asia-Pacific | (Bundoora, Victoria, Australia | Private | 500 - 2,499 Employees | Automotive, Transportation, Storage, and Logistics) Milestone: Celebrated 65th Sapphire Anniversary in 2017
 
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Congratulations to all the 2018 winners